Frequently Asked Questions

Voicemail - Is There an OfficeLinx Voicemail Guide?
Last Updated a year ago

JSCC uses an ESNA OfficeLinx voicemail server. Voicemails and faxes for users with individual (office) mailboxes assigned to them should automatically have their VM and Fax messages delivered to their O365 Inbox. Users who do not have a mailbox specifically assigned (Shared Mailboxes) will need to log in to the ESNA web interface or check messages over the phone using the TUI (Telephone User Interface).

The web interface (client) can be accessed at:
The TUI can be accessed at:
  • On-campus = 7977
  • Off-campus = 205-856-7977

Attached are a modified ESNA document (OL_Client_Apps_Guide_JSCC.pdf) outlining some basic information on the voicemail web client, and 2 guides on the Callpilot emulated TUI (interface through telephone not web).

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