Knowledgebase

• Featured Issues (4)

  Issues commonly reported

  Blackboard - Why can't I see my courses?

  How do I gain access and install Microsoft office

  Is Microsoft Office Available for Home device(s)

  myJSCC - How do I log in to myJSCC?

• Questions from Employees (9)

  Frequent issues for JSCC faculty and staff

  Blackboard - How do I use Blackboard Student Preview Mode?

  General - How Do I Add or Change a Printer?

  General - How do I change my password?

  General - How Do I Connect a Laptop to a Classroom Projector?

  Knowmia/Techsmith - How do I upload a recording that fails to upload?

• Questions from Students (2)

  Frequent issues for JSCC students

  Blackboard - How do I log in to Blackboard?

  myJSCC - How do I check my status or username?