How do I get help with admissions, advising, transcripts or financial aid questions?

How do I get help with admissions, advising, transcripts or financial aid questions?

If you are looking for assistance with Enrollment Services (Admissions, Advising, Records, Financial Aid, etc.) issues, please refer to the following contact information. The JSCC Helpdesk is primarily for resolving technology and user account-related issues and not for specific questions pertaining to Enrollment Services. If you contact the helpdesk with enrollment or financial aid questions, we will do our best to refer you to the proper areas, but often it is faster and easier to contact these departments directly. Here is a list of emails and contact phone numbers for common areas: 

Admissions (questions about applying or whether you've been accepted)
  1. Applying online - https://www.jeffersonstate.edu/admissions
  2. Email contact - admissions@jeffersonstate.edu
  3. Phone contact - 205.856.7704

Advising (questions about what classes you could/should take and your academic goals)
  1. Meeting with an advisor - https://www.jeffersonstate.edu/advising
  2. Email contact - advising@jeffersonstate.edu
  3. Phone contact - 205.856.6068

Records (questions about transcripts, grade changes, etc.)
  1. Ordering transcripts - https://www.jeffersonstate.edu/transcript
  2. Email contact - records@jeffersonstate.edu
  3. Phone contact - 205.856.8087

Financial Aid (questions about reinstatement, federal aid, eligibility and requirements)
  1. Applying for aid - https://www.jeffersonstate.edu/financial-aid
  2. Email contact - finaid@jeffersonstate.edu
  3. Phone contact - 205.856.8511

Dual Enrollment (questions about high-school enrollment)
  1. Participating in Dual Enrollment - https://www.jeffersonstate.edu/hsdualenrollment/
  2. Email contact - dualenrollment@jeffersonstate.edu
  3. Phone contact - 205.856.7960

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