How do I know if a JSCC website is down?

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• How do I update my Authentication Methods for my JSCC Microsoft account if I am changing my phone number?

  If you need to change your phone number and it is how you authenticate your identity to your @jeffersonstate.edu email address, you can do so by visiting the following link, https://mysignins.microsoft.com/security-info,  You will need to be logged ...

• How do I open a support ticket?

  Users who can access their myJSCC accounts/login can log in to the support helpdesk using the Sign In link at the top.  If you cannot access your myjSCC page, email helpdesk@jeffersonstate.edu from an alternate email account and include the following ...

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  In order to help you with your situation, taking a screen capture/recording will let us see everything you are doing and where the problem may lie. If you are like me and did not know how to do this, then these two articles will help. One is for the ...

• Logging into Blackboard on your phone/tablet.

  In order to login to Blackboard through your phone or tablet you will need to use the web login method. You will be required to accept all cookies and terms before you continue. Do not enter your email and password here, but instead click on the JSCC ...