How do I reset my browser cache?
If you are seeing the following Message, then you are on the right track to solving your login issues. Keep reading to see how to fix it....
(Sometimes this error omits all of the verbage below Error Validating SAML message. Same solution)
While you can still use the instructions below to clear your browser cache, a much simpler way has been implemented. You can now press Shift+Ctrl+Delete button which will open your favorite browser's cache management window. At the top of this window you will notice that it has a drop down menu for time range you want to clear your cache. The default time range is last hour. Make sure you change this to All Time or similar wording. This will clear up a large number of issues that you may be experiencing with logging in. (Shown here is Microsoft Edge however, most browsers use the same underlying basic software so they all almost work the same now.)
NOTE 1: Resetting your cache and cookies will log you out of any online session you may have open in your browser, please make sure you have saved any open e-mails (or documents) before attempting any of the following suggestions.
If you have followed the above suggestion please proceed to the link below that involves your choice of browser. The browsers below are the only ones that is recommended for use with our school and school products.
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