How do I reset my browser cache?
While you can still use the instructions below to clear your browser cache, a much simpler way has been implemented. You can now press Shift+Ctrl+Delete button which will open your favorite browser's cache management window. At the top of this window you will notice that it has a drop down menu for time range you want to clear your cache. The default time range is last hour. Make sure you change this to All Time or similar wording. This will clear up a large number of issues that you may be experiencing with logging in. (Shown here is Microsoft Edge however, most browsers use the same underlying basic software so they all almost work the same now.)
NOTE 1: Resetting your cache and cookies will log you out of any online session you may have open in your browser, please make sure you have saved any open e-mails (or documents) before attempting any of the following suggestions.
If you have followed the above suggestion please proceed to the link below that involves your choice of browser. The browsers below are the only ones that is recommended for use with our school and school products.
Related Articles
Trouble logging into Student Services
There are several factors that could keep you from accessing Your Student Services Board: 1. You are using a browser other than Chrome or Edge. Safari or Firefox will NOT work at this time and there are no plans to address it. 2. If you are using ...Setting up MFA for your account.
If you have already tried setting this up, just send me a copy of your photo ID. If you cannot perform the following steps, please send me a copy of your photo ID (front side only) and I will reset your MFA method so you can update your ...Method to Change Your Password
1. Go to password.alabama.edu and enter your A#@alabama.edu username in the first field and click on Go. 2. Click on the Forgot Password? Link and it will send an email to the personal email address on file with instructions on how to reset your ...Is your pdf file not opening with the right program? Here is how to change how it opens.
Step 1: You need to left click on the pdf file you want to change the default opening program. Step 2: Now you will need to right click to access the menu items for that file. Step 3: In the resulting pop-up window, you will go to the Properties ...This is the only way to log onto Wifi on campus for the time being. Student or Visitor.
If you leave the building or disconnect for any reason, you will need that code for the entire day to reconnect. When/if you receive the "This Page is not Secure" message, please click on the Advanced link towards the bottom left corner. On the page ...